Privacy

There is no customer database. That is not a policy position, it is how the thing is built, so most of this page is about what does not happen.

The app

InstantRAW has no analytics, no crash reporting, no telemetry and no account. Your photographs never leave your Mac. Your licence key is checked against a public key built into the app, so it does not contact anything to verify that you paid.

While you browse a card, it keeps full-resolution copies of the photos you are near in a cache folder on your Mac (~/Library/Caches/InstantRAW), so the next frame opens instantly instead of waiting on the card. These copies never leave the machine, and they stay after the card is ejected so the same shoot reopens fast next time. Settings has a Clear local copies button that empties the folder whenever you want the space back.

It makes one network request, and no others. It carries nothing about you: no identifier, no licence key, no account, no counter. Like any web request it does reveal your IP address to the server answering it, and that is the whole of what it discloses.

When the app starts, it asks a small file on this site which version is current. The same answer carries the list of withdrawn licence keys, so that a refunded order stops working. The whole list arrives and is compared on your machine, so the request says nothing about which key you hold, if any. It is the same question from everyone and the answer is the same file, so it identifies nothing. If your version is older, the new one downloads quietly in the background and installs the next time you open the app.

It fails silently. If the request is slow, blocked or broken, the app carries on exactly as if it had never been made. It can never delay or interrupt looking at photographs.

Buying

Payment is handled by Stripe. They receive your email address and your payment details; I never see a card number. Stripe keeps that record because tax law requires it; see Stripe’s privacy policy.

I do not keep a copy. Your licence key is derived from the Stripe order whenever it is needed rather than stored, which is why “lost my key” works without there being anything to look it up in. Your email address is inside the key itself, and the key lives on your Mac.

Email

Licence emails are sent through Resend, which processes the address in order to deliver the message. There is no mailing list and you will not be emailed about anything else.

This site

Hosted on Vercel, which counts page views for me so I can tell whether anyone is reading this. It sets no cookies. Instead of one, a visit is tallied against a hash of the request that is thrown away after a day, so it cannot follow you to tomorrow or to any other site. What I see is a number per page, never a person, and none of it is tied to a purchase or a licence key.

Nothing else here tracks you: no tag manager, no advertising pixel, no session recording, and still no cookie banner, because there is nothing to ask you to consent to.

Your rights

You can ask for a copy of your data, or its deletion, at hello@instantraw.app. For anything held about a purchase that means asking Stripe, since they hold the record and I do not. Deleting a payment record is limited by the seven-year retention Dutch tax law requires.

Responsible for all of this: Typeau Design, Netherlands. KvK 78111994, VAT NL003286500B74. You can complain to the Autoriteit Persoonsgegevens if you think it is being handled badly.

Last updated 31 July 2026 · Terms · Back to InstantRAW